The PrivacyHarbor Blog

Archive for the ‘Internet Privacy’ Category

This Message Will Not Self-destruct in 15 Minutes

Before the era of private email (or even email for that matter), classic spy films like Mission Impossible and James Bond often depicted private and secure communication as being a high-tech government device, hidden in the  brief case of an agent that would get them up to speed on the latest secret mission.

While having a brief case send you secret messages and then self-destruct in 15 minutes sounds pretty cool, private email technology today goes a step further by allowing users to communicate with one another privately over the Internet, without having to worry about their sensitive information being compromised. PrivacyHarbor.com email, for example, protects your email from spam, viruses, scams and invasions of privacy. Whether you are getting briefed for a secret mission, sending a resume to a prospective employer, emailing a significant other, or sending sensitive documents to your lawyer, PrivacyHarbor.com keeps your information private and secure with secure web servers and additional privacy features.

Common email providers like Gmail, Hotmail and YMail may offer free email, but often it comes at a price. For example, the common email inbox below is filled with a mixture of unopened email messages from friends, membership websites and potential spammers. From first glance, it’s hard to tell which of these email messages are legitimate communications versus unwanted messages that could contain spam, scams or viruses.

Sorting Out Common Email -

With PrivacyHarbor, sorting out and deleting unwanted email messages is easy. Simply click on the “SnapGuard” tab at the top of your account. Once in the SnapGuard folder, you can view all of your new, unopened emails. These could be emails sent from legitimate sources that you haven’t yet been in contact with or emails sent from potential spammers, scammers and hackers. SnapGuard helps you to safely review these new emails to approve, discard, or mark them as spam without having to worry about viruses, scams or unwanted advertisements hitting your inbox.

SnapGuard -

In addition to SnapGuard, PrivacyHarbor email is sent and received using private, SSL secured web servers, requiring that all users login and that all unregistered users follow a secure process for entering PrivacyHarbor.com to safely view their private email. This provides an additional layer of privacy and security for both senders and recipients of PrivacyHarbor.com messages.

My prediction for the next Mission Impossible and James Bond films: the secret agents toss out their old self-destructing brief cases and instead login to private email on their computers. Not only will they have more than 15 minutes to read their messages, but they can now save their sensitive communications and read them later using private and secure email at PrivacyHarbor.com.

Posted on February 10th, 2010 by Kathleen Greenhaw  |  No Comments »

Staying Safe Online This Holiday Season

The holiday season has arrived, which for many families means it’s time to pull out the seasonal food recipes, prepare for a visit from the in-laws, and keep an eye out for the biggest holiday discounts. But one important task often overlooked by families during this busy time of year is to create an online safety checklist.

Before you make your next online gift purchase or update your social media profile, make sure you are aware of the following safety tips, geared to help protect the privacy and security of you and your family:

Online Purchases

  • Never buy gifts from websites that do not have SSL encryption. If your web browser doesn’t display a lock icon at the bottom of the window when you visit a website, then that website may not secure your credit card information.
  • Be sure to use and update existing firewall and anti-virus software to prevent website cookies, viruses and spyware from damaging your computer or exposing your personal files.
  • There are a number of fake holiday e-card and song lyric websites, phony seasonal discount web pages, as well as various email scams that show up during the holidays. Make sure to research the legitimacy of each organization before making your purchase or donation. McAfee recently released an article covering the “12 Scams of Christmas” that offers additional advice on what to look out for online this holiday season.

Social Media Websites

  • It may be tempting to provide your friends and family with constant updates over Twitter and Facebook about your holiday activities and when you’ll be away on vacation; however, publicly posted personal information can help thieves determine the best methods to break into your online accounts or even your home.
  • When updating your social media profiles for the holidays, it is a good idea to avoid posting potentially inappropriate or explicit photos that might hurt your chances of getting a new job or promotion (sometimes too much peppermint schnapps and a cell phone camera is not the best combination).
  • Avoid clicking on shortened or masked URLs posted in social media status updates, blogs, forums and chat rooms, unless the post comes from a trusted source and is free from spam-related content.

Email Privacy

  • Never include private information such as passwords, social security numbers or credit card information in emails sent through common webmail providers. These emails often pass through several unsecure web servers, exposing your private information to hackers, spammers and identity thieves.
  • When going on vacation, avoid setting up auto-rely email messages for your personal email account that might alert robbers that you are out of town.
  • Avoid opening emails from any sender you don’t recognize, even if they appear to represent a legitimate organization. Many phishing schemes involve emails that ask you to “login” to your account to take part in a holiday offer or to verify sensitive account information.  In many cases, the links in these emails send you to a fake login page designed to steal your credit card number and personal information. If are unsure whether the email you received came from a legitimate representative, call the organization directly to confirm.

PrivacyHarbor.com provides a  private email service that prevents spam, scams, viruses and identity thieves from ever entering your inbox, which will help keep you and your family safe this holiday season. Purchase a PrivacyHarbor.com yearly or lifetime private email account through the month of December and we will donate 5 percent of your purchase to the Toys for Tots Foundation.

Posted on December 8th, 2009 by Ken Diamond  |  8 Comments »

Marketers use private data mining to tailor targeted ads

Ever wonder why the banner ads you see in your email happen to feature a product that you just purchased from your favorite online retailer? Or a highlight appears for a hotel deal to that quaint European city that you and your friend were just chatting about over instant message? These advertisements are no coincidence, and most email users want them stopped.

Many well known email programs scan your personal online conversations searching for information that allows them to sell to you, the unassuming user. According to the online study, “Americans Reject Tailored Advertising,” performed by the Annenberg School for Communication, University of California Berkeley School of Law, and the Annenberg Public Policy Center, 66 percent of Internet users do not want marketers to send them tailored advertisements. Furthermore, when these users are informed that their personal content is being repurposed, in order to create these tailored advertisements, the results show that between 73 and 86 percent do not want such advertising.

As much of the Internet is being powered by advertising dollars, this problem is rampant. Such targeted invasions of privacy are not only beginning to catch the attention of email users, but the policy makers in Washington as well. The Tennessean reports that U.S. Representative Richard Boucher, chairman of the House Energy and Commerce subcommittee on Communications, Technology and the Internet, is drafting legislation that will require websites to prominently disclose what information they gather on visitors as well as obtain user approval before collecting data to share with other advertising companies.

Even if Congress enacts such laws, online tracking of consumers will continue in some form or another, particularly by retailers, as highlighted in a recent USA Today article. So let’s start the discussion:

How do you feel about advertisers and retailers taking your personal information and creating tailored email advertising?

PrivacyHarbor.com private email does not mine or sell your information; we’re in the privacy business, not the advertising business. Feel free to contact us to learn more about this subject and the steps PrivacyHarbor.com takes provide you with secure email and to ensure your absolute privacy.

Posted on November 11th, 2009 by Ken Diamond  |  3 Comments »

Privacy and the professional world

Have you ever been walking down the street with a friend, talking loudly about an amusing personal story and then right as you got to the juiciest part you passed by a stranger on the street who happened to hear the whole thing? You probably didn’t think much of it since you didn’t know the person. But, what if later that day you went to a job interview and that same stranger who overheard your juicy conversation ended up interviewing you for the position? Talk about an embarrassing situation!

While this situation seems highly unlikely in a person’s day to day routine, this happens to people every day on the Internet. Juicy gossip and embarrassing stories about you, your friends and your family can get spread publicly across social media forums, profiles and message boards in plain view of employers, bosses, co-workers and other professionals. Ever wonder if the information you publicly posted about yourself might have cost you a new job or promotion?

There are no passing conversations on the Internet. Anything publicly posted about you will stay online, often in posterity for all of time – that’s why protecting your private information online is so important.

Some web users are under the misconception that the Internet offers the same privacy and protection as the “real world,” when in fact there are very few laws regulating one’s rights to online privacy. A recent article from the Japan Times by Bruce Schneier called, “Offhand but on Record” covers the top privacy concerns with today’s popular social media websites and the advertising partners that support them. Schneier calls for “comprehensive data privacy laws, protecting our data and communications regardless of where it is stored or how it is processed,” but stricter laws alone will not save users who continue to publicly post sensitive information.

Privacy education is the key. If you are going to use social media websites and blogging tools like Facebook, Twitter or WordPress, be aware of the content you publicly post and make sure you set your privacy settings to block sensitive information from public view. When using job boards and career networking websites like Jobdango or LinkedIn, make sure that your resume and profile are up-to-date and don’t contain errors, typos, or other information that could disqualify you from your future job or promotion.

There is a useful article on the, “10 Privacy Settings Every Facebook User Should Know” that can provide social media users with additional tips to protect their privacy online while still utilizing social media websites.

As Internet technologies continue to expand the mining and sharing of information, online privacy will continue to be a growing concern. The best way to maintain your privacy online is to use social media and networking sites with caution and to spread the word about privacy concerns with other professionals online.

Posted on October 29th, 2009 by Kathleen Greenhaw  |  2 Comments »

Spam for breakfast, lunch and dinner

I bet when the BBC’s television comedy series, Monty Python’s Flying Circus first came out with their 1970 “SPAM Sketch” they had no idea just how far the comedy bit would go and how popular the term “spam” would become in encapsulating all that is now unholy and relentless in the world of unsolicited, bulk electronic messaging. Today, you can almost hear those same Vikings drowning out our emails, chat room conversations and forum posts with the sound of “Spam, Spam, Spam, Spam, lovely Spam, wonderful Spam” every time you receive an unwanted advertisement about male enhancement or a ‘get rich quick’ scheme.

I still remember my first experience dealing with spam as a teenager in the late 90′s while I was in an online gaming chat room. Back then, chat room spam mostly consisted of spammers trying to interrupt legitimate conversations between users by posting the same word, phrase, or ASCII art over and over until it completely covered the screen. A couple years later, spam had already grown much more intrusive and was now geared toward advertising, chain letters and scams designed to bog down chat rooms, online forums, and email inboxes. I didn’t really take the expanding threat and annoyance of spam seriously though until one day, my mother received an angry phone call from AOL:

“What do you mean her account has been suspended? For what?! Pornography?!!”

Talk about having a lot of explaining to do – apparently, my email account (which was purchased under my mother’s name) was sending out hundreds of spam emails per day advertising porn websites. How did this happen? It turned out that one of the spam emails I received had instructed me to login to my AOL account to “verify user information” and said if I didn’t, my account would be shut down. So, like the gullible teenager I was, I clicked on the link in the spam email and was taken to a fake AOL login page that harvested my user name and password the second I tried to log in. It then used my information to log in to my real AOL account, access my email and send out spam. This seems like such an obvious scam to me today, but this is still one of the ways hackers dupe new email users and propagate spam to the point where spam now accounts for 94% of all emails sent.

The upside to my experience was that I learned a valuable lesson: spam is not to be taken lightly. So, you might think, “I only get a few spam emails in my inbox each day – so what?” Aside from the obvious irritation, spam emails can be extremely dangerous. Spam violates your privacy and security. Spam can pass along viruses and trojans that harm your computer and can harvest private data from your files. Spam is also responsible for a significant amount scams, phishing, fraud, risks to children and identity theft.

So, how do you stop spam in its tracks?

It’s quite easy actually. The first step is to become more aware of potential avenues for spam to attack. If you have a blog, forum, or a social media profile, change your account settings so all comments must be approved by you before they become publicly visible. This applies to your email as well. Avoid using any so-called “free” ad-based email accounts (like Gmail or Hotmail), and make sure your account’s spam filters and security settings are working properly. The second step is to be more aware of your Internet behavior:

  • Do you regularly visit websites with a lot of pop-ups, adware, cookies and advertising?
  • Do you register for free online accounts that ask you to provide a lot of detailed personal information?
  • Have you ever opened an unsolicited email from a sender that you didn’t recognize?
  • Do you publicly post sensitive information about yourself on social media websites, forums, chat rooms or within the content of your emails?

All of these activities can leave you at risk of attack by spammers, hackers, scammers and identity thieves.

Now, I’m not going to lecture you on your eating habits. As long as your spam stays in the kitchen and out of the Internet I say, to each their own.

Posted on September 2nd, 2009 by Kathleen Greenhaw  |  3 Comments »

Are you safe online?

When people communicate, they want to believe that what they say or write is private. People take precautions every day to make sure information is shared only with the intended recipients.

Consider the example of people having a conversation in public. When you want to say something personal you will probably look around, lean in and either speak quietly. Sometimes you will hold your thought until you get to a more private location. You don’t want other people to know what you are saying.

The same should be true on the Internet. Most people don’t care if others know that they are going to go to a movie later that night. However, people often share personal financial, medical or legal information over the Internet.   They believe that these Internet conversations are private.  The reality is that much of the Internet is set up to gather your information to sell, spam or scam you. Recent estimates reported spam accounting for more than 90% of all email received.  What do you do to protect yourself? One way is to carefully understand the privacy policies of the websites you visit and see who owns your content. You will be surprised to find that in most cases you do not own what you write; often you don’t even own the content of your own emails.

While most companies don’t hire people to personally read your email, they do build computers to scan the content and sell that information to advertisers. These advertisements are specifically trying to exploit your personal information. Unfortunately, this often leads to serious issues such as spam and identity theft.

If a privacy policy is confusing it is often written that way by design. Many sites claim they don’t share their content with anyone, however between themselves and their subsidiaries, your information can spread over the Internet very quickly.

In addition to reviewing a privacy policy, a good way to tell that the company will exploit your privacy is by looking at their business model. If they have advertising on their site, advertising partners, or subsidiaries that have advertising, that is a telltale sign that they will in some way make money from your personal information.

You are the only person who controls what information you want to share. If you don’t want the world to know your legal, financial and medical history, be sure to carefully read the privacy policies and understand the true business model of the websites you visit.

Posted on August 7th, 2009 by Ken Diamond  |  5 Comments »